Tuesday 29 May 2012

Lets do a little bit for this country who flies high in the sky


Now people in and outside any region or caste and creed wants to fly high. Nowadays people pack their baggage fast and want to move outside the regions and want to be in clouds and enjoy their livelihood. But the service given by the aviation consulting is so miserable nowadays that if you get good service you think you have won a lottery. Now the airline companies have a lot of challenges and they can do good work with the help and support of good commission but there are some challenges which can be overcome only good staff and physical support of fellow employees. Airline consulting is the mirror of long lasting relationship with the customer.

Now airline consulting are making big progress and achievement in the field of civil aviation but some of the dramatic changes are required and progress and development are taking place on the large scale. Now aviation consulting is the mirror of good services

1) Get management in direct contact with the customer

Now the management can take their decisions taking in ac the past experience and they can have a knowhow of the greatest achievement and they can give the guidance to the fellow employees. Now public relation officer works as the intermediary between aviation consulting and the fellow customers. Now the public relation officer can contact the public and know what they are demanding from the aviation ministry and what are the requirements to produce a good standard of service to the people. Now you can find a lot of people on the air flight production house and from their you can know from the people what problems they are facing and what can be done to overcome such a disastrous situations.

2)Get the customers involved in creating customer service standards

now you can randomly make a survey and put all your brain inputs in knowing what the customers wants. Long discussions and just dramatical representation is not necessary in the meeting but you can create a market survey by meeting people and know what they enjoy while travelling by air-bus and what they require during the course of their trip.


 3)Get employees involved in planning and implementing customer service standards.

Now the employees know what works for the company what decisions should be taken so that company progresses. What key factors to be involved while doing things the right way. Now involve the customer in planning,decision making and implementing any standard reforms.

4)Leadership must show everyone customers service is the priority
Now the leaders will do everything to deliver the goods and the top management will help to give organized team work and work for the development of the company.

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